Service support
For campaign delivery, content access, technical issues or questions about a Corestool service.
Official support
How can we help?
Questions about a Corestool advertising campaign, content service, privacy request or potential partnership are welcome.
Email is our primary support channel. Include the relevant service or campaign and enough detail to help us understand the request.
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Support paths
Privacy requests
For data access, correction, deletion or other privacy-related questions and requests.
Business inquiries
For advertising solutions, content distribution, platform partnerships or general business inquiries.
Email our team.
We aim to acknowledge legitimate support requests within five business days.
What to include
- the campaign, content or service name;
- the device, operating system and app version, if relevant;
- a clear description of what happened and what you expected;
- screenshots that do not expose sensitive information; and
- the country or region relevant to a privacy request.
Company identity
Company / publisher: Corestool
Official website: https://corestool.com/
Contact email: xiao@corestool.com
Address: Room 406/F, Ho King Commercial Centre, No. 2-16 Fa Yuen Street, Mong Kok, Hong Kong